I’ve heard her name dozens of times, but I can’t remember what it is. She’s the one who nobody at her job likes. She’s the one who gets talked about when she’s not around.
But when I saw her Thursday, her face caught my attention. She was on a break from work. She was sitting quietly. Her face was blank, but she looked stressed — and she looked as though she might’ve been crying.
I sat down next to her. I can’t claim I was being kind or generous. It was out of instinct, not because I really wanted to. I couldn’t ignore someone who appeared to be in distress, even if her co-workers’ stories had prepared me to dislike her.
I wasn’t sure how to start, so I just told her I hadn’t seen her in the store recently. She told me she had been in a hospital — in an intensive care unit — for a week.
There was pain in her face. It wasn’t physical pain, but emotional distress.
As her story tumbled out, a lot of things suddenly made sense. She was no longer just a 21-year-old who snapped at co-workers and seemed to pick fights for little reason.
She was suddenly a young woman who had been battling a serious medical issue for the last year. She was someone who just had a hysterectomy because of the medical problem. She was a woman who desperately wanted to have children — and who just had to face the fact that she will never have children.
I was ashamed of myself for having judged her.

When I die, what will I remember? Who won an election or who I loved?
Freedom matters more than safety, even if you can’t see that
Playing it safe isn’t good enough; I have to do things that might fail
What happened when a coach valued discipline over winning?
Want to return to a simpler world? Say ‘goodbye’ to cheeseburgers
I’m painfully blind when I ignore the inheritance I’ve been given
Cop’s murder has me pondering why humans kill those they love
76-year-old George is a showman who loves making audience smile