For the last 10 days, I’ve been struggling to collect about a thousand dollars from a woman for my company. It shouldn’t be that big a deal, but she won’t communicate clearly with me about it.
I’d like to help her work out a solution for whatever’s going on — because I genuinely like her — but she dodges my phone calls and won’t call me back. Some days, she’ll text me a reply. She’ll promise something but when she doesn’t do that — let’s assume she really can’t — she doesn’t call me to explain. I have to pick bits and pieces out of her.
I’ve been left to wonder what’s really going on. How much of what she’s telling me is the truth? I don’t know. I can tell that she’s scared and freaking out about something she can’t control — and that fear and shame have led her to alienate me. And I’m the only one who can help her right now.
Maybe I’ve thought about this so clearly this week because I’ve been thinking about how people damage lots of their relationships by not being clear and honest about their thoughts and feelings. And it makes me realize that we destroy our personal relationships — romantic, friendship and otherwise — because we refuse to be direct and honest.

We project an image for others, but few see us as we really are
Let others be wrong if they want; it’s not your job to fix their errors
New command from the French state: ‘Thou shalt not say Facebook or Twitter on TV or radio’
When we don’t feel understood, we feel lonely even in a crowd
My old fear of looking foolish is strong incentive to do good work