As the phone call went on, I felt more and more annoyed.
I was talking Wednesday afternoon with a business associate and we were trying to solve a problem. We were both intent on resolving the issue and we both wanted the same outcome. But I found myself fuming.
In my frustration, I wanted to shout, “What’s wrong with you? Are you an idiot? Just let me handle this my way.”
I have no way of knowing what he was thinking — and we both remained professional and polite — but I could tell he was frustrated that I wouldn’t see things his way, too.
It wasn’t until an hour or so later that I could think calmly and rationally about the argument. I still wanted to blame him for not seeing things my way — since I was obviously right in my own mind — but I could be objective enough to realize what the problem was.
My friend and I approach the world with radically different assumptions about a lot of things. My assumptions seem right to me. (Of course.) I’m sure his assumptions seem right to him. What’s worse, I doubt he’s even aware of his assumptions.
And I found myself thinking — not for the first time — that most of our so-called miscommunication in personal relationships comes because each of us makes wrong assumptions about what the other person must be thinking.
So I unconsciously hold you responsible for what I assume must be in your mind. If I’m wrong — as I probably am — I might be hurt or angry at you for something you never even thought. And you might be doing the same thing to me.

Do you obey petty rules? Or do you fight The Man in hopes of change?
Life cycles sometimes bring us back to places where we’ve been
You can’t see inside my heart, but my words invite you to know me
Archived audio of my Alaska radio interview available for download
Banning access to guns won’t prevent the evil in human hearts
Most prizes feel empty, because our real need is for connection
How can a child process seeing his mother trying to stab father?